Refund Policy

Last Updated: April 2026

Our commitment is to ensure a smooth and transparent experience for all our members. This Refund Policy explains the conditions under which refunds are processed for our paid services.

1. Membership Subscriptions

Paid membership plans (Premium) provide immediate access to advanced features. Once a premium plan is activated, it is generally non-refundable. However, we may consider refund requests in the following cases:

• Technical errors resulting in double payment.
• Failure to activate services after a successful transaction.

2. Contact Unlock Fees

Small fees paid to unlock individual contact information are strictly non-refundable once the contact details have been revealed, regardless of whether the other party responds.

3. Refund Process

To request a refund, please email us at info@malayalibrethren.com with your transaction ID and the reason for the request. We will review your request and get back to you within 5-7 business days.

4. Cancellations

You can cancel your subscription at any time; however, no partial refunds will be provided for the remaining period of the current billing cycle.